Epic Reviews
Pros
- Popular. Large customer base.
- They offer hundreds of 3rd party apps to fit all the needs of your practice.
- Cloud hosting is an option.
- Integrates seamlessly with Epic Practice Management solution.
- Interoperability! You can exchange charts with other healthcare organizations.
Cons
- Fear of being a small fish in a big pond.
- Reputation for having a hefty implentation fee.
EPIC REVIEWS
How would you rate Epic Systems EHR? What are the pros and cons of Epic, one of the largest EHR providers? We provide Epic reviews based on crowdsourcing to help small to mid-sized practices find the best EHR to suit their needs.
EPIC EHR SOLUTIONS FOR SMALL PRACTICES
Is Epic EHR Systems used for small to medium sized practices? You bet!
Most people are likely familiar with Epic as one of the largest healthcare systems in the world. What many people don’t realize is that Epic has evolved to be a solutions provider for small and mid-sized practices. Epic provides a scaled down version of its enterprise EHR called Sonnet EHR which is ideal for this market. It offers small and medical sized practices an EHR with power but without an expensive price tag.
They continue to overcome the perception of being a pricey EHR used only by large hospital systems.
If you are looking to switch EHRs, please consider Epic Healthcare.
EPIC INNOVATES WITH AI
Just like all EHR companies, Epic has accelerated its AI use in its EHR. They announced at HIMSS25 that they have 125 AI projects in motion. They have a heavy focus on what is called Agentic AI which is basically AI Agents, bots that act as agents to answer questions, schedule appointments, chat with patients about care goals and can help identify potential treatment options based on analyzing cases.
Their plans are a win-win, as they hope to make things better for patients, but also make things easier on the clinicians and staff. At the HIMSS25 conference, their VP repeated a story where they said a clinician claimed this new AI is going to save his marriage since it has cut out so much time and stress. While the story is anecdotal evidence, the fact that AI can lessen the workload for clinicians and staff is real.
IS EPIC BETTER THAN OTHER EHRS?
If you look at their growing market share, you’d know that Epic is one of the most recognizable EHR solutions in the healthcare industry. They continue to expand globally. Epic Systems has a superb reputation of providing its customers with effective and scalable solutions.
Unlike one of its key competitors Oracle Health (formerly Cerner), Epic has a laser focus on its EHR and usability, whereas Oracle Health has a broader technology business.
Interoperability is one of Epic’s key differentiators. Being able to share, exchange and access data is critical for providers and their patients. Interoperability is highly promoted by Epic.
Altogether, Epic should be a top choice of EHR options, even if you operate a small to medium sized medical practice, including medical specialties such as cardiology, ambulatory care, pediatrics, etc. By and large, most Epic reviews are exceptionally
positive.
Finally, like most EHR companies, Epic provides medical billing services that can help relieve the administrative burden of your staff.
EPIC LEADER JUDY FAULKNER’S STRATEGIC VISION PERMEATES THE ORGANIZATION
Judy Faulkner, the founder and CEO of Epic started the business out of a garage in Wisconsin in 1979. She is one of the richest women in the world, and most people probably have never heard of her. Her strategic vision has made Epic one of the largest, most successful EHRs in the healthcare industry. And her leadership style is what makes the company culture at EPIC one that employees love their job. This scenario paves the way for excellent client service.
HOW MUCH DOES EPIC COST?
Understanding all the costs of purchasing any EHR can be complicated. It can be like comparing apples to oranges. Remember that all the onboarding fees and contract lengths will likely vary by EHR company.
How much does Epic cost? It is rumored that Epic may charge sizable fees for the implementation, so be sure to ask for clarification of any upfront or ongoing fees. It’s also important to remember that cost is different from value. While Epic may cost more than other EHRs, their value to your practice is likely to be very high, creating a substantial return on investment.
Compare quotes from several EHRs.
EPIC EMR PROS AND CONS
What are the advantages and disadvantages of Epic software? Along with Epic reviews, we have summarized the pros and cons:
The Pros
- Interoperability! Epic is great at sharing information. They make it easy to exchange charts and data with other clinicians and healthcare providers. They have committed to transition all its associated hospitals and health systems to the Trusted Exchange Framework and Common Agreement (TEFCA) by the end of 2025. This should help inspire others to follow suit.
- Usability – Epic software is used from small clinics to huge hospitals
- Tons of add-ons – There are hundreds of third party applications to help tailor it to whatever your practice needs.
- Cloud-friendly – Cloud hosting for more flexibility and easy access.
- Works well with their other tools – It pairs well with Epic’s Practice Management solution for a smooth experience.
The Cons
- Epic has a reputation for large implementation fees. Be sure to look under the covers to understand all the details of any fees they charge.
- It can be intimidating to be a small fish in a big pond.
PLEASE SEE EPIC EHR OVERVIEW FOR MORE INFORMATION
The information and insights we gathered from Epic.com as well as crowd sourced.
If you are looking to compare Oracle Health (formerly Cerner) vs Epic check out Cerner reviews.
