Allscripts Reviews

7.2

Overall

7.2/10

Ease of Use

7.9/10

Flexibility

8.1/10

Service & Support

6.5/10

Value for the money

6.2/10

Pros

  • Open platform. Allscripts claims it is “Building open, connected communities of health”.
  • Highly functional.
  • Very easy to send prescriptions (Note: Allscripts started as an electronic prescribing company).
  • Allscripts has been around for over 30 years and has history and experience on their side.

Cons

  • A very big company, making it somewhat impersonal. Hard to reach someone at a high-level.
  • Potential for costly fees for ongoing service and upgrades.
  • Contractual obligations can make it difficult (and pricey) to ever change EHRs.
  • Numerous acquisitions can lead to fragmented service and support.

ALLSCRIPTS REVIEWS

How would you rate Allscripts? What are the pros and cons of Allscripts?  Is it user friendly? How is their customer support? We provide Allscripts reviews based on crowd sourcing to help in the search for the best EHR to fit the needs of your practice.

HOW IS ALLCRIPTS DIFFERENT FROM OTHER EHRS?

A leading EHR solution with over 30 years of experience, Allscripts reviews are worth taking notice. And through internal and external (acquisitions) efforts, Allscripts offers a portfolio of products and services making it a leader in population health and precision medicine.

There are several offerings available from Allscripts EHR allowing them to meet the demands of almost any practice or provider.

They are typically known for servicing larger practices and hospital systems through its Sunrise, Paragon and Sunrise Community Care solutions. But Allscripts also caters to the small to mid-sized practice with the following EHRs:

  • Allscripts TouchWorks EHR – With a focus on safer care and population health, Allscripts TouchWorks EHR is typically for medium to large practices but can be used in smaller ones.
  • Allscripts Professional EHR – Ambulatory solution for small to mid-size physician practices looking to streamline operations and increase revenue.
  • Practice Fusion – Ideal for independent practices, Practice Fusion is a user friendly EHR that helps practices become more efficient. Practice Fusion allows the practice to focus on patient care while also getting paid faster, leading to positive Practice Fusion reviews.

Through its application store, Allscripts provides its clients with the latest industry solution. They offer everything from analytics to care coordination to a plethora of other innovative applications.

Lastly, Allscripts offers solutions for a variety of different medical specialties.

WHAT MAKES ALLSCRIPTS PRACTICE MANAGEMENT SOLUTION DIFFERENT?

Allscripts boasts that it has “deep expertise and resources” as it relates to Practice Management. This allows for Allscripts to help create efficiencies in a medical practice as well as increase productivity.

CAN ALLSCRIPTS PAYERPATH BE INTEGRATED INTO THEIR PRACTICE MANAGMENT?

Allscripts PayerPath covers their Revenue Cycle Management and their Clearinghouse services. But it is also easily integrated with Allscripts Practice Management solution for a full solution.

PRACTICE FUSION ACQUISTION

As mentioned, Practice Fusion in one of Allscript’s offerings for small to mid-size practices. Acquiring Practice Fusion in 2018 helped Allscripts diversify its business and break into the small size physician market.

A publicly traded company, Allscripts acquired Practice Fusion for $100 Million, but soon after agreed to pay a $145 Million to resolve potential liabilities related to a Department of Justice investigation into Practice Fusion’s business practices.

Practice Fusion started as a free EHR, but after the acquisition Allscripts transitioned it to a paid model. All in all, based on Practice Fusion reviews, it still remains a popular choice.

ALLSCRIPTS TAKES ON BIG DATA

A lesser known business unit of Allscripts, but maybe one of the more important ones, is Veradigm.

Allscripts says, “Veradigm currently offers HealthInsights, the largest deidentified EHR database available for life sciences research (~150m patients) that has been linked to integrated claims for certain research studies. In addition, Veradigm collaborates with healthcare providers to implement point-of-care research programs, engaging patients and prospectively collecting additional data using Allscripts EHR platforms.**”

Veradigm has helped Allscripts round out their healthcare offerings and aiding in their overall outcomes.

ALLSCRIPTS PROS AND CONS

Along with the Allscripts reviews above, we summarized the pros and cons:

PROS

  • Allscripts exists on an open platform. They claims they are “Building open, connected communities of health”.
  • Extremely functional.
  • Sending prescriptions is really easy. It’s worth noting that Allscripts started out as an electronic prescribing company.
  • Experience. Allscripts has 30 years of history on their side.

CONS

  • Allscripts is a large corporation, making it somewhat impersonal. It may be difficult to reach anyone at a high-level.
  • There is potential to incur costly fees for ongoing service and/or upgrades.
  • If you are ever looking to switch your EHR in the future, contractual obligations with Allscripts can make it difficult (and pricey).
  • There have been numerous acquisitions by Allscripts which can make their service and support feel fragmented.

LOOKING FOR MORE INFORMATION ON ALLSCRIPTS:

For more information on Practice Fusion? See Practice Fusion reviews.

Information and insights from allscripts.com and crowd sourced.

* https://www.healthcareitnews.com/news/allscripts-pays-145-million-settle-practice-fusion-civil-and-criminal-investigation

** https://www.allscripts.com/newsroom/veradigm-health-joins-harvard-pilgrim-to-develop-next-phase-of-fdas-sentinel-system/