eClinicalWorks Reviews

7.9

Overall

7.9/10

Ease of Use

8.5/10

Flexibility

8.2/10

Service & Support

6.9/10

Value for the money

8.0/10

Pros

  • Virtual visits through their own telemedicine application called Healow – no need for 3rd party application.
  • Known to offer free conversion packages for new clients looking to transition away from another EHR.
  • Initial onsite training included for small practices.
  • High degree of customization. Ideal for small practices.
  • eClinicalWorks is a technology driven organization. All their technology was developed in-house and functions as one system.

Cons

  • Involved in a false claims whistleblower case that eCW settled with the US government for $155M.
  • Inefficiencies in their ticketing support system is a common thread with users.
  • Some technology support is located overseas causing the possibility of difficult communication.

ECLINICALWORKS REVIEWS

See above for eClinicalWorks Reviews. If you are a user of eClinicalWorks, we want to hear from you.  Do you like eCW? Is it easy to use? How is the support?

Learn more about EClinicalWorks EHR.

HOW IS ECLINICALWORKS DIFFERENT FROM OTHER EHRS?

A long-standing EHR company founded in 1999, eCW has experience on its side. While many EHR companies acquire technology to help round out their product portfolio, eCW prides itself in having developed all its technology which makes one powerful, cohesive system. eClinicalWorks is a technology driven organization and counts on its solution (not marketing) to sell itself.

HOW DOES ECLINICALWORK’S TELEMEDICINE SOLUTION STACK UP?

eClinicalWorks offers its own telemedicine EHR solution called Healow. Most EHR companies have to offer 3rd party telemedicine solutions, but eClinicalWorks developed their own. Healow shows a 4.1 out of 5 stars in the Google Play Store.

Healow lets patients communicate with their doctor’s office and access their patient data. In fact, Healow even has a “mom” version for expectant mothers looking for a higher level of engagement.

ECLINICALWORKS PROS AND CONS

In addition to the EClinicalWorks reviews above, we summed up the pros and cons:

Main Pros

  • Virtual visits through their own telemedicine application called Healow – no need for 3rd party application.
  • Known to offer free conversion packages for new clients looking to transition away from another EHR.
  • Initial onsite training included for small practices.
  • High degree of customization. Ideal for small practices.
  • eClinicalWorks is a technology driven organization. All their technology was developed in-house and functions as one system.

Main Cons

  • Involved in a false claims whistleblower case that eCW settled with the US government for $155M.
  • Inefficiencies in their ticketing support system is a common thread with users.
  • Some technology support is located overseas causing the possibility of difficult communication.

For more information on EClinicalWorks EHR:

For more information on EHRguide.org.