Office Ally Reviews

8.2

Overall

8.5/10

Ease of Use

8.0/10

Flexibility

7.5/10

Service & Support

7.5/10

Value for the money

9.5/10

Pros

  • Low cost for EHR
  • Lots of features
  • Free Office Ally Practice Management
  • Free (in some cases) Office Ally Clearinghouse
  • Free Patient Portal

Cons

  • Very focused on their Clearinghouse side of the business.
  • Other Office Ally applications not as integrated as they could be.
  • Their servers are known to have the potential to become bogged down.

Office Ally Reviews

How would you rate Office Ally? Do you use Office Ally Practice Mate? Do you use Office Ally Clearinghouse? What are the pros and cons of Office Ally? We provide Office Ally reviews based on crowd sourced information to help in your search.

What makes Office Ally different from other EHRs?

Without a doubt, the key differentiation between Office Ally EHR and its competitors is price. Unquestionably, Office Ally is extremely affordable.

They charge a low monthly fee for its Office Ally EHR 24/7 and state, “Say goodbye to complicated, expensive EHR packages!”

While Office Ally promotes low cost, furthermore they also stress efficiency. They claim that their EHR will provide the clinicians more time to care for patients because they need less time for paperwork.

In addition, along with a low cost EHR, they provide a free Practice Management solution and Clearinghouse solution which helps with all the positive Office Ally Reviews. At this time, it should make Office Ally a top EHR solution and a very attractive option for small to mid-sized medical practices.

Beyond the EHR: Office Ally Practice Mate, Clearinghouse and Patient Ally

Practice Mate

For starters, its free! Office Ally Practice Mate is an ideal solution for a small to mid-sized practice and for a practice just starting out. Moreover, there is no contract required and there is access to over 5,000 payers. And because they offer free training and set-up as well as 24/7 customer support, Office Ally should be a top consideration.

And lastly, have we mentioned Practice Mate is free?

Clearinghouse

Back in 2019, Office Ally created a bit of a buzz around the industry. Because they announced that they would begin charging a $35 surcharge per month per rendering NPI/TIN, for submitting 50% or more of monthly claims to non-participating payers. *

But on July 1, 2019, Office Ally updated their non-participating payer list that included some big-name payers. Subsequently, this could lead to a better chance that you will be billed a surcharge.

Having historically provided many free services, this has come as a bit of surprise. So it is highly advised to fully understand the pricing before you make a decision.

Patient Ally

Patient Ally is a no cost patient portal that integrates with Office Ally. It allows providers to easily connect with their patients. Lastly, Patient Ally includes an assortment of tools including scheduling, online secure messaging, lab and test results, and much more.

Intake Pro

Office Ally also offers its clients a solution they call Intake Pro. It is a service that allows for a faster and more efficient check in for patients. There are various configurations of tablet options to choose from. It should be noted that on their website they claim, “Paper forms and clipboards are a thing of the past – your patients can now check in for appointments using an electronic device!”

Office Ally Practice Mate

WHAT IS OFFICE ALLY PRACTICE MATE?

Office Ally Practice Mate is a free practice management software for small to mid-sized medical practices. Being connected to over 5,000 insurance companies, Office Ally Practice Mate is web based and allows you to access your practice’s information 24/7.

IS PRACTICE MATE REALLY FREE?

Yes. They offer free practice management software, free clearinghouse services and a free patient portal called:

  • Office Ally Practice Mate – A free practice management software
  • The robust Office Ally Clearninghouse – A free clearninghouse with access to over 5,000 payers.
  • Office Ally Practice Ally – A free patient portal

It is important to note that if a significant portion of your claims submissions are government based (Medicaid, Medicare, etc.), make sure you understand the cost implications. Office Ally has a threshold that no more than 50% of your total claims can be government based in order to continue to be free. If your practice has over 50% of its submissions from government based claims than you may be required to pay a small monthly fee.

PRACTICE MATE FEATURES

A free practice management software with all the features and benefits your practice needs to succeed. Besides being a free practice management system, the key features and benefits are:

  • Access to over 5,000 payers
  • No contract required
  • Free training and set-up
  • 24/7 customer support
  • Detailed reporting

WHAT IS THE DIFFERENCE BETWEEN OFFICE ALLY AND PRACTICE MATE?

Office Ally is a health information company that offers solutions for small to mid-sized medical practices including an EHR system, practice management, clearinghouse services and personal health record management (patient portal).

Practice Mate is a practice management solution that can work independently or be integrated with Office Ally EHR.

DOES PRACTICE MATE INTEGRATE WITH OFFICE ALLY CLEARINGHOUSE?

The clearninghouse services that Office Ally offers is the cornerstone of their business, so you can be sure that Practice Mate will provide your practice with access to over 5,000 insurance companies.

Please note that if your claims are over 50% government based (Medicaid, etc.), so you may be required to pay a nominal monthly fee for Office Ally’s clearninghouse services.

CAN I GET A PRACTICE MATE DEMO?

Yes, it is easy to get a Practice Mate demo. They do it in the form of a webinar so you will likely have others on the demo with you. They offer Practice Mate demo signups right on their website, but if you would like a 1:1 demo just ask.

Practice Mate software is just one of Office Ally’s flagship products. In addition, they offer webinars for Office Ally 24/7 demo and an OA-Rx demo for their ePrescribe module.

WHAT KIND OF TRAINING AND SUPPORT DO THEY OFFER?

Practice Mate has free set up and training. And with 24/7 customer support, they can provide the service you need.

DOES MY PRACTICE HAVE TO SIGN A CONTRACT WITH OFFICE ALLY PRACTICE MATE?

So with no contracts required, your practice can use Practice Mate and not be tied down to a practice management system. All at no cost.

CHECK OUT OFFICE ALLY EHR SOFTWARE

The Pros and Cons of Office Ally

In addition to Office Ally reviews, we summarized the pros and cons:

PROS

  • A very low cost EHR solution.
  • Office Ally has tons of nice features.
  • They provide a free Office Ally Practice Management solution called Practice Mate. In addition, there is no contract needed.
  • Also, they provide a free (in some cases) Office Ally Clearinghouse solution with no contract.
  • Available at no cost is Patient Ally, a user friendly Patient Portal.

CONS

  • Office Ally is very focused on their Clearinghouse side of the business.
  • Thus other Office Ally applications are not as integrated as they could be.
  • The Office Ally servers are known to have the potential to become bogged down.

Looking for more information on Office Ally EHR?:

WHAT TYPE OF PRACTICE USES OFFICE ALLY?

IS OFFICE ALLY A CLEARINGHOUSE?

DOES OFFICE ALLY HAVE SPECIALTY EHR OPTIONS?

WHAT DOES THE OFFICE ALLY TRAINING & SUPPORT LOOK LIKE?

Information and insights from officeally.com and crowd sourced.

*https://help.myclientsplus.com/article/330-office-ally-surcharge-and-non-par-payer-updates