Greenway Health Reviews
Pros
- Greenway Health is well-known for its customer service and support, which is hard to come by in the EHR industry.
- Known to be user-friendly.
- Award winning solutions including top 5 as a ‘Best in KLAS’ solution 2023.
- Greenway Health puts innovation at the forefront of their strategy leading to some incredible solutions.
- The Greenway telehealth solution integrates seamlessly with their EHR and Practice Management system.
Cons
- Greenway’s user-interface could be a little snazzier.
- Greenway’s popular peer referral program was discontinued and they now only offer a Champions program.
- Involved in a false claims settlement with DOJ for $57.25M in 2019.
GREENWAY HEALTH REVIEWS
How would you rate Greenway Health? Is it user-friendly? How is the customer service? What are the pros and cons of Greenway Health? We provide Greenway Health reviews based on crowd sourcing, to assist in your search for the EHR that best suits the needs of your practice.
WHAT MAKES GRENWAY HEALTH DIFFERENT?
In one word…innovation. As stated in their mission statement, they strive “To improve lives through innovative solutions.” They support this mission in everything they do, which can be seen in their products and support.
It also becomes apparent through all of the recognition and awards they have won, including the top five as a ‘Best in KLAS’ solution 2023, They have also achieved and sustained their KLAS Cybersecurity Transparent designation, the KLAS #1 for Ambulatory RCM Services in 2019 and the Physicians Choice of Top EHR Systems in 2019 from Medical Economics.
In the spirit of innovation, Greenway launched Project Polaris which uses AI, machine learning and natural language processing in order to save physicians time. Project Polaris leverages the Customer Innovation Panel and the Greenway Health Customer Advisory Board.
Greenway Health provides products and services to ambulatory practices including EHR, Practice Management and Revenue Cycle Management (RCM). They also provide add-on solutions such as telehealth, medical billing services, clearinghouse services and chronic care management services.
And Greenway Health services more than 40 various medical specialties.
Greenway Health has become a popular choice for small-to-mid sized medical practices . They even offer a Champions Program so happy clients can share their experience and satisfaction with others.
THE GREENWAY ENGAGEMENT MODEL
In late 2022, Greenway Health launched their Greenway Engagement Model (GEM) that this claim is “a client engagement program that is focused on building more strategic relationships between Greenway experts and our clients.”
In addition, the GEM has provided Greenway Health with the structure to service their clients as a true partner, not just a vendor.
GREENWAY TELEHEALTH
Rated in the top five of KLAS 2023 EMR-centric virtual care platforms, Greenway Health Telehealth is a force to be reckoned with.
They stand out from their competitors by offering a telehealth solution that won’t interrupt established workflows and is also extremely user-friendly. Greenway Health also helps clients navigate the telehealth billing guidelines which can be tricky especially with the changing requirements of the CMS.
Finally, Greenway Health is fully integrated into their EHR and Practice Management system. They have continued to innovate their solution as telehealth has evolved.
GREENWAY HEALTH PRICING
How much does Greenway Health cost? No doubt about it, Greenway offers very competitively priced solutions and services.
Do your research and compare quotes from a variety of EHR and Practice Management companies with similar features to make sure you are finding the best fit for your needs.
PROS AND CONS OF GREENWAY HEALTH
Make sure to recognize the advantages and disadvantages of Greenway Health. We have provided Greenway Health reviews as well as summarized the pros and cons here:
PROS
- Greenway Health is well-known for its customer service and support, which is hard to come by in the EHR industry.
- Known to be user-friendly.
- Award winning solutions including top 5 as a ‘Best in KLAS’ solution 2023.
- Greenway Health puts innovation at the forefront of their strategy leading to some incredible solutions.
- The Greenway telehealth solution integrates seamlessly with their EHR and Practice Management system.
CONS
- Their user-interface could be a little snazzier.
- Greenway’s popular peer referral program was discontinued and they now only offer a Champions program.
- Involved in a false claims settlement with DOJ for $57.25M in 2019.
MORE INFORMATION ON GREENWAY
- How does Greenway Health support their customers?
- What type of providers use Greenway?
- What specialty options does their Prime Suite EHR offer?
- Does Greenway offer Practice Management and RCM Solutions?
Insights and information was crowd sourced and/or taken from greenwayhealth.com.