Greenway Health Reviews

8.7

Overall

8.7/10

Ease of Use

9.5/10

Flexibility

8.5/10

Service & Support

8.2/10

Value for the money

8.6/10

Pros

  • User-friendly.
  • Single sign on for EHR and PM.
  • Held on to the #1 spot for 2019 KLAS Research’s Ambulatory RCM Services ranking.
  • In an industry where good service and support is hard to come by, Greenway is known for its great support for its clients.
  • Offer marketing solutions (through their Marketplace) for building websites or managing your practices online presence.

Cons

  • Fairly new company formed in 2013 with the merger of three healthcare solutions providers. Streamlining products and services can be a challenge for most organizations.
  • User interface could be a little snazzier.
  • UPDATE: Peer referral program looks like it has changed. Now offering only a Champions program.
  • Involved in False Claims settlement with DOJ for $57.25 million.

GREENWAY HEALTH REVIEWS

See above for Greenway Health Reviews. If you are a user of Greenway Health, we want to hear from you.  Do you like Greenway Health? Is it easy to use? How is the support?

Learn more about Greenway Health EHR.

HOW IS GREENWAY HEALTH DIFFERENT FROM OTHER EHRS?

Greenway Health is way more than just a top EHR company. They are a full-service Health IT company that prides themselves as a one stop shop.

Greenway provides add-on solutions and services such as chronic care management services and clearinghouse services.

Known for its ease of use, Greenway has become a favorite EHR for small-to-mid sized practices. Their clients are so happy that Greenway started a peer referral program to reward clients who refer other practices to them. As Greenway says, “There’s no better endorsement than a referral.”

Update 2019: Their Peer referral program looks like it has changed likely due to their settlement with DOJ as mentioned below. Greenway Health is now offering a Champions program.

As a specialty EHR, Greenway also offers solutions for a variety of medical specialties.

HOW WILL THE GREENWAY HEALTH PROJECT POLARIS IMPROVE THEIR SOLUTIONS?

In an initiative announced late in 2017, Greenway will “transform its current software solutions into a state-of-the-art, next-generation practice management and electronic health record platform that will combine the best attributes from all its market-driven solutions.” We can’t wait to hear more.

MOVING PAST THE SETTLEMENT WITH DOJ

Well if you are doing your research and checking out Greenway Health, you have definitely come across the numerous articles about them settling with the DOJ in 2019 over a False Claims Act for $57.25 million.*

The CEO, Richard Atkin was reported to have said, “The settlement is not an admission of wrongdoing by Greenway, and all our products remain ONC-certified. This agreement allows us to focus on innovation while collaborating with our customers to improve the delivery of healthcare and the health of our communities.”*

But if you are doing your homework and researching Greenway Health, you likely have also come across some very positive news.  Greenway Health was recognized by KLAS Research as the 2019 Category Leader for Ambulatory RCM Services. It is the second year in a row they held the #1 spot.

GREENWAY HEALTH PROS AND CONS

In addition to the Greenway Health reviews above, we summed up the pros and cons:

Main Pros

  • User-friendly.
  • Single sign on for EHR and PM.
  • Held on to the #1 spot for 2019 KLAS Research’s Ambulatory RCM Services ranking.
  • In an industry where good service and support is hard to come by, Greenway is known for its great support for its clients.
  • Offer marketing solutions (through their Marketplace) for building websites or managing your practices online presence.

Main Cons

  • Fairly new company formed in 2013 with the merger of three healthcare solutions providers. Streamlining products and services can be a challenge for most organizations.
  • User interface could be a little snazzier.
  • UPDATE: Peer referral program looks like it has changed. Now offering only a Champions program.
  • Involved in False Claims settlement with DOJ for $57.25 million.

For more information on Greenway Health:

Insights and information from greenwayhealth.com and crowd sourced.

*https://www.healthcaredive.com/news/ehr-vendor-greenway-health-hit-with-5725m-false-claims-fine/547879/