Elation Health Reviews

Elation Health icon
8.2

Overall

 8.2/10

Ease of Use

 9.0/10

Flexibility

 8.0/10

Service & Support

 7.2/10

Value for the Money

 8.8/10

Pros

  • Elation Health is very competitively priced.
  • Direct Primary Care (DPC) technology solution.
  • Integrated telemedicine solution (no need for 3rd party).
  • Terrific patient experience through Elation Passport.
  • 24/7 Elation customer support right from the app.

Cons

  • Can appear cluttered with different fonts and window colors.
  • Complaints about customer service call backs.
  • Data migration can be an annoying tasks.
COMPARE PRICE QUOTES

Elation logoElation Health Reviews

Looking for Elation Health reviews? How is their customer service? Do they have a Clinical EHR solution with high ratings? With a net promoter score (NPS) of 65*, you can expect Elation Health reviews to be great. The organization serves over 24,000 clinicians.

What makes Elation’s Clinical EHR different?

Firstly, they believes independent primary care is the future of healthcare. And their EHR will help make it happen.
“Clinical-first is the radical idea that technology can provide you the freedom to focus on your patients,” boasts their website. Plus they were ranked 89.8 in the Best in KLAS 2020 Report.
As you look for a new system, Elation EMR should definitely be on your short list!

What is the Elation Passport?

The Elation Passport is a communication solution for physicians and their patients. It allows patients to send messages to their doctor and for a doctor to respond back. It also allows patients to access any attachments from the doctor such as lab results.

You can access a list of allergies, current medications and other pertinent information. Clinicians can easily invite their patients to use Elation Passport. Plus it is HIPPA compliant so there is no need to worry about privacy.

Lastly, there is a ton of online guidance including videos and and a how-to-guide for Patient Passport.

Elation Health Pricing

Interested in Elation Health Pricing? Make sure to compare quotes for different EHR vendors to make sure you are getting the best deal for your practice.

There are three tiers – 1) Direct Primary Care 2) Insurance and 3) Enterprise.

Enterprise Solutions including an API

Because its both easy and intuitive, the company provides an option to leverage an API to build your own applications for comprehensive and personalized care.

COMPARE PRICE QUOTES

Telehealth is a Must

A telehealth feature is now a must have for any practice looking for an EHR solution. While most EHR’s use a 3rd party integration, Elation has their own telehealth solution built right into their solution.

Illustration of Elation Passport

Patient Experience via Elations Passport

A seamless patient experience is vital! Elation Passport allows patients direct access to their records and the ability to message the staff.

Revenue Cycle Services

They boast that their Revenue Cycle Management (RCM) Services “build on our Clinical First expertise with a team of primary care billing specialists who capture every dollar you deserve.”

DPC All-in-One: Set up recurring membership charges for your patients.

With the rise of popularity of Direct Primary Care (DPC), both patients and physicians are seeing the benefits of this type of model.
If you’re looking to offer DPC as a private practice, Elation’s All-in-One may be the answer.
COMPARE PRICE QUOTES

Why should a small medical practice use Elation EMR?

Small medical practices should consider using Elation Health EHR for several reasons:
  • Patient Engagement – They have a patient engagement tool called Elation Passport that can help small practices communicate with patients.
  • Customization – Allows small practices to customize the EHR to their specific needs.
  • Personalized Support – Especially valuable for small practices, they provide personalized customer support.
  • Billing and Documentation – These features can help small practices manage their revenue cycle and maintain accurate records.
  • Cost-Effective – Elations offers pricing plans suitable for small practices, helping them manage their budget while still accessing essential EHR features.
COMPARE PRICE QUOTES

Pros and Cons of Elation Health

Lastly, what are the advantages and disadvantages of Elation Health? We list out the pros and cons of Elation EMR to help in your search.

Pros

  • Awesome patient experience through Elation Passport.
  • 24/7 Elation customer support right from the app.
  • It is very competitively priced.
  • Direct Primary Care (DPC) technology solution.
  • Integrated telemedicine solution (no need for 3rd party).

Cons

  • Data migration can be an annoying tasks.
  • Can appear cluttered with different fonts and window colors.
  • Complaints about customer service call backs.

Insights and info crowd sourced and from elationhealth.com.

COMPARE PRICE QUOTES