Elation Health Reviews

8.2

Overall

8.2/10

Ease of Use

9.0/10

Flexibility

8.0/10

Service & Support

7.2/10

Value for the Money

8.8/10

Pros

  • Elation Health is very competitively priced.
  • Direct Primary Care (DPC) technology solution.
  • Integrated telemedicine solution (no need for 3rd party).
  • Terrific patient experience through Elation Passport.
  • 24/7 Elation customer support right from the app.

Cons

  • Can appear cluttered with different fonts and window colors.
  • Complaints about customer service call backs.
  • Data migration can be an annoying tasks.

Elation Health Reviews

Looking for Elation Health reviews? How is their customer service? Does Elation Health have a Clinical EHR solution that has high ratings? With a net promoter score (NPS) of 65*, you can expect Elation Health reviews to be great.

What makes Elation Health’s Clinical EHR different?

Firstly, Elation Health believes independent primary care is the future of healthcare, and their EHR will help make it happen.
“Clinical-first is the radical idea that technology can provide you the freedom to focus on your patients.” boasts their website. Plus Elation Health was ranked 89.8 in the Best in KLAS 2020 Report.

What is the Elation Passport?

The Elation Passport is a communication solution for physicians and their patients. It allows patients to send messages to their doctor and for a doctor to respond back. It also allows patients to access any attachments from the doctor such as lab results. In Elation Passport, you can access a list of your allergies, current medications and other pertinent information. Plus the Elation Passport is HIPPA compliant so there is no need to worry about privacy.

Elation Health Pricing

Interested in Elation Health Pricing? Make sure to compare quotes for different EHR vendors to make sure you are getting the best deal for your practice.

There are three tiers – 1) Direct Primary Care 2) Insurance and 3) Enterprise.

Enterprise Solutions from Elation Health including an API

Because its both easy and intuitive, Elation Health provides an option to leverage an API to build your own applications for comprehensive and personalized care.

Telehealth by Elation Health

A telehealth feature is now a must have for any practice looking for an EHR solution.
While most EHR’s use a 3rd party integration, Elation Health has their own telehealth solution built right into their solution.

Elation Health Patient Experience

A seamless patient experience is vital!
Therefore, Elation Health has an app called Elation Passport. It allows patients direct access to their records and the ability to message the staff.

Revenue Cycle Services from Elation Health

They boast that their Revenue Cycle Management (RCM) Services “build on our Clinical First expertise with a team of primary care billing specialists who capture every dollar you deserve.”

Elation Health DPC All-in-one: Set up recurring membership charges for your patients.

With the rise of popularity of Direct Primary Care (DPC), both patients and physicians are seeing the benefits of this type of model.
If you’re looking to offer DPC as a private practice, Elation Health’s All-in-One may be the answer.

Elation Health Pros and Cons

Lastly, what are the advantages and disadvantages of Elation Health? We list out the pros and cons to help you in your practice’s search.

Pros

  • Elation Health is very competitively priced.
  • Direct Primary Care (DPC) technology solution.
  • Integrated telemedicine solution (no need for 3rd party).
  • Terrific patient experience through Elation Passport.
  • 24/7 Elation customer support right from the app.

Cons

  • Can appear cluttered with different fonts and window colors.
  • Complaints about customer service call backs.
  • Data migration can be an annoying tasks.

Information and insights crowd sourced and from elationhealth.com.