eCLINICALWORKS EHR OVERVIEWeClinicalWorks EHR

Founded in 1999, eClinicalWorks (eCW) prides itself as a long-standing EHR provider with having over 850,000 professionals in the medical field using their software. Based in Westborough, Massachusetts, eClinicalWorks EHR is used across all 50 states and many countries around the world.

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WHO USES eCLINICALWORKS EHR?

There are over 70,000 medical facilities utilizing an eCW solution. While eClinicalWorks does offer acute EHR solutions for hospitals and ACO’s, it also offers an ambulatory EHR solution for practices. eCW offers private cloud hosting to their clients. In order to help physician practices make the leap to switching solutions, eCW may offer free conversion packages.

eCLINICALWORKS FEATURES

As one of the largest EHR providers, it is not surprising that eCW offers its clients with a long list of features.

  • eClinicalMobile
  • eClinicalWorks P2P – Sending referrals and sharing information with providers
  • Meaningful Use Dashboards
  • Reporting, including Registry Reporting
  • ePrescribing and Formulary Checking
  • eClinical Messenger
  • Patient Portal
  • Telemedicine capabilities (virtual visits) though mobile app
  • Support & Maintenance
  • Practice Management add-on capabilities
  • Billing Cycle Management add-on capabilities
  • Free webinars and videos 

DOES eCLINICALWORKS OFFER PRACTICE MANAGEMENT SOLUTIONS?

eClinicalWorks eCWIf you are looking for help to better manage your practice, eClinicalWorks offers a Practice Management module to help with scheduling, multiple subscriber masking, financial reporting, address verification and eligibility, denial management and more.

eCW also offers Revenue Cycle Management (RCM) and  Population Health Management including Patient Relationship Management (PRM) Services. The PRM Services team at eCW can help implement a customized marketing plan based on an analysis of your needs and workflows. eCW says they can transform your practice by turning the patient journey into a customer experience to increase patient engagement.

IS eCLINICALWORKS EHR CERTIFIED FOR MEANINGFUL USE?

According to their website, “eClinicalWorks V10 EMR is ONC-HIT 2014 Complete EHR Certified and provides features needed for qualifying to receive Meaningful Use reimbursement for Stage 1, Stage 2 and beyond.”

DOES ECLINICALWORKS OFFER AN EHR FOR SPECIALTY PRACTICES?

eCW’s solution is accommodating to over 50 specialty and sub-specialty practices including dental, vision and urgent care clinics. Specialty specific tools are provided to support specialty practices of all sizes. Offering customized solutions to solve unique challenges helps eCW improve healthcare together with their client.

DOES ECLINICALWORKS EHR OFFER REPORTING FOR PQRS?

In order to help its clients meet the Centers for Medicare & Medicaid Services (CMS) Physician Quality Reporting System (PQRS) requirements, eCW provides a Certified Registry Reporting Service.

“Quality reporting programs, including PQRS, offer medical providers a way to increase returns for quality initiatives,” said Girish Navani, CEO and co-founder of eClinicalWorks. “We support our customers in their pursuit of programs of this nature and have evolved our offerings to deliver optimal support and technology for the changing guidelines. Utilizing our services will ease the reporting process.”

WHAT KIND OF TRAINING AND SUPPORT DOES ECLINICALWORKS OFFER?

If your practice has 1-9 providers, eCW’s initial on-site training is included. There may be additional implementation fees for practices with more than 9 providers. eCW also offers 24X7 support, maintenance and free webinars and videos. Also available to all customers, eCW offers disaster recovery/nimbus to give peace of mind.

WHAT DOES ECLINICALWORKS TOUT AS THEIR VALUE PROPOSITION?

eClinicalWorks EHR software touts that it only requires a small sales and marketing team because as a technology driven organization, it’s product sells itself. It puts the main focus on the actual product solution and has a heavy developer/technical employer base.

Promoting unification, eCW says that all of the products in their EHR solution “were developed by one company and will function as one powerful system.”

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Information from www.eclinicalworks.com