Dr. Cloud Reviews
Pros
- Deep knowledge in the behavioral and mental health fields.
- Low cost is a huge plus! High value to its customers.
- Praised for excellent support staff.
- Extensive customization options.
Cons
- Learning curve to be expected.
- Update notifications have been reportedly skipped leading to confusion.
- Formatting can be an issue when printing.
DrCloud EHR Review
DrCloud EHR is brought to you by a company called EnSoftek, who say their company vision “is to partner with our customers to create value-based care and increase access to health, recovery, and positive therapeutic outcomes through a standards-based, “Whole Person” Interoperable EHR solution.” Sounds pretty good, right?
Let’s learn some more about EnSoftek. As of July 2025 when this was researched and written, we at ehrguide.org were surprised at the imbalance (or lack) of women on their leadership team. Come on guys, having a diverse leadership team can make for a better, healthier company culture. Which ultimately should trickle down to the product and services an organization provides. Even their Advisory board is made up predominantly of men. Only one of seven Advisory board members is a woman.
Although we will say, DrCloud EHR looks pretty amazing so we will give EnSoftek the benefit of the doubt that they are working towards a more gender balanced leadership team.
DrCloud EHR is a cloud based health technology solution designed to enhance patient care and improve a practice’s efficiency.
Key Features
Here are the key features of DrCloud that stood out to us.
- Form Builder – DrCloud EHR provides customizable forms allowing practices to create their own required forms to “ensure accurate documentation that aligns with regulations and business processes”, according to EnSoftek.
- Certified Community Behavioral Health Clinic (CCBHC) focused solutions – DrCloud really knows the ins and outs of CCBHC’s and can help create true value.
- eMAR – An electronic medication administration record solution can help long-term care facilities manage the workflow which can dramatically increases your overall profitability.
- Integrated Billing – The Integrated Billing Module includes integrated billing capabilities to help reduce costs and increase revenue. It includes Clearinghouse integration such as Office Ally.
- Telehealth solution – DrCloud has an efficient, flexible and reliable solution that could help you provide top notch care to your patients.
- A Quality Management System called Golden Thread – This innovative system known as the Golden Thread Rules engine alerts can be set up to automatically go off after a predetermined event happens. This helps ensure your patients receive timely, accurate care.
Pricing
DrCloud EHR serves several related niche markets including Mental Health, Substance Abuse Disorder, Certified Community Behavioral Health Clinics (CCBHC), Intellectual and Developmental Disabilities (IDD), Public Health and Children and Family Services.
They understand the different needs of these markets, and some may need different additional customization and support services. Regardless, DrCloud is typically extremely affordable.
Compare EHR quotes to find the best fit for your practice.
PROS AND CONS OF Dr Cloud EHR
Pros
- DrCloud specializes in certain behavioral and mental health software for different types of organizations. This deep knowledge of the specialty makes this EHR an obvious choice. DrCloud truly seems to know their stuff.
- Low-cost is a huge plus! DrCloud provides some of the highest value to its customers that we tend to come across.
- They are praised for their excellent customer support staff that assist customers in a quick manner.
- DrCloud EHR offers extensive customization options. This could help your practice adapt the system to your specific workflows and requirements.
Cons
- There may be a learning curve to using DrCloud EHR. Some users report that it is not always intuitive which can require additional training to become proficient.
- It’s been reported that update notifications weren’t made leading to confusion.
- May experience formatting problems when printing documents.
In a world where mental illness affects such a great percentage of the population and this area of medicine is expected to grow, DrCloud has found themselves quite a niche. They offer a robust and customizable EHR system that should be in the running, if you’re in the market for a new EHR.
