Elation Health Reviews

Elation Health icon
8.2

Overall

 8.2/10

Ease of Use

 9.0/10

Flexibility

 8.0/10

Service & Support

 7.2/10

Value for the Money

 8.8/10

Pros

  • Elation Health is very competitively priced.
  • Direct Primary Care (DPC) technology solution.
  • Integrated telemedicine solution (no need for 3rd party).
  • Terrific patient experience through Elation Passport.
  • 24/7 Elation customer support right from the app.

Cons

  • Can appear cluttered with different fonts and window colors.
  • Complaints about customer service call backs.
  • Data migration can be an annoying tasks.

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Elation logoElation Health Reviews

Looking for Elation Health reviews? Do they have a Clinical EHR solution with high ratings? How is their customer service? With a net promoter score (NPS) of 65*, you can expect Elation Health reviews to be great. The organization serves over 30,000 clinicians and thousands of small independent medical practices.

Why choose Elation’s Clinical EHR?

Firstly, they believe independent primary care is the future of healthcare. And their Clinical EHR will help make it happen.
“Clinical-first is the radical idea that technology can provide you the freedom to focus on your patients,” claims their website. In addition, they were ranked as the Best in KLAS 2023 Report.
As you look for a new system, Elation EMR should definitely be on your short list!

The Elation Passport

The Elation Passport is a communication solution for providers and their patients. It allows patients to send messages to their doctor and for a doctor to respond back. It also grants patients access any attachments from the doctor, such as laboratory results.

You can access a list of allergies, current medications and other pertinent information. It is easy for clinicians to invite patients to use the Elation Passport. It is HIPPA compliant, so there are no privacy concerns.

Finally, there is plenty of online guidance including videos and a how-to-guide for Patient Passport.

Elation Health Pricing

How much does Elation Health cost? Make sure to compare quotes for different EHRs to make sure you find the best fit for your practice.

Elation Health has three tiers of pricing – 1) Direct Primary Care 2) Insurance and 3) Enterprise.

Enterprise Solutions including an API

Since its both easy and intuitive, the company provides an option to leverage an API to build your own applications for comprehensive and personalized care.

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A Must Have: Telehealth

Telehealth is now a must have feature for any practice looking for an EHR solution. While most EHR’s use a 3rd party integration solution, Elation has their own telehealth solution built right into their EHR.

Illustration of Elation Passport

Patient Experience via Elations Passport

A seamless patient experience is vital! Elation Passport allows patients direct access to their records and the ability to message providers and staff.

Revenue Cycle Management

Elation boasts that their Revenue Cycle Management (RCM) Service lets you “build on our Clinical First expertise with a team of primary care billing specialists who capture every dollar you deserve.”

DPC All-in-One

With the rise of popularity of Direct Primary Care (DPC), both patients and physicians are seeing the benefits of this type of model. It allows providers to set up recurring membership fees for their patients.

If you’re looking to offer DPC as a private practice, Elation’s All-in-One may be the answer.

Elation Health Partnerships 

If you follow industry news, you are likely to have heard of a couple of Elation Health’s newest partnerships. Firstly, Elation Health has partnered with Surescripts in order to bring more transparency around the costs of prescription drugs when providers are consulting with patients.
Surescripts real-time prescription tool has been integrated into Elation Health’s EHR, so the physician can build on their relationship with their patient by reviewing drug costs and helping determine the best medication therapies all while avoiding the sticker shock at the pharmacy.
Next, about 7 months prior to the Surescripts partnership, Elation Health partnered with Zocdoc to streamline the scheduling of online appointments directly in the Elation EHR.
Through the Zocdoc partnership, providers can have appointments automatically added to their schedules in their Elation EHR.
We look forward to monitoring Elation Health to see who they will partner with next.
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Is Elation EMR right for small medical practices?

Yes! Small medical practices should consider using Elation EMR for several reasons:
  • Customization: Lets small practices customize to their specific needs.
  • Personalized Support: Valuable to small practices, they provide personalized customer support.
  • Billing and Documentation: These features help small practices manage their revenue cycle and maintain accurate records.
  • Patient Engagement: There is a patient engagement tool called Elation Passport that helps small practices communicate with patients.
  • Cost-Effective: Check out their pricing plans suitable for small practices. They can help manage your budget while still accessing essential EHR features.
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Elation Health Pros and Cons

Finally, what are the advantages and disadvantages of Elation Health? We list out the pros and cons of Elation EMR to help in your search.

Pros

  • Outstanding patient experience through Elation Passport.
  • 24/7 customer support right from their app.
  • Very competitively priced.
  • A Direct Primary Care (DPC) technology solution.
  • Integrated telemedicine solution (no need for 3rd party).

Cons

  • May appear cluttered due to different fonts and window colors.
  • Data migration can be an annoying task.
  • Complaints about call backs from customer service.

Information and insights are crowd sourced and from elationhealth.com.

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