Practice Fusion Reviews

8

Overall

8.0/10

Ease of Use

8.0/10

Flexibility

7.5/10

Service & Support

7.5/10

Value for the money

9.0/10

Pros

  • Ideal for small, independent practices.
  • Low-cost monthly fee. And Practice Fusion offers flexible licenses for the unique needs of a practice.
  • They offer customizable templates for different specialty areas.
  • A free patient portal.
  • Practice Fusion is known for their quick start-up time.

Cons

  • Going from a free solution to charging tens of thousands of customers who expected it to continue to be free was jarring for some.
  • Additional tools such as Patient Engagement are through 3rd party partnerships that cost extra.
  • Having been acquired by Allscripts, a publicly traded company, Practice Fusion nimbleness in question.

Practice Fusion logo

PRACTICE FUSION REVIEWS

How would you rate Practice Fusion? Is it user friendly? How is the customer service? What are the pros and cons of Practice Fusion? We provide Practice Fusion reviews based on crowd sourcing to assist in your search for the right EHR to fit the needs of your medical practice.

WHAT MAKES PRACTICE FUSION DIFFERENT?

A few years ago, there was a clear cut answer to this question. Practice Fusion used to be free which was its top differentiator. Now, they still tout value as a differentiator, but the lines are more blurred since they started charging for their EHR solution.

Illustration of price tag and money that says Practice Fusion is no longer freeNow that it is not free, what does Practice Fusion pricing look like? It appears to be very competitive and their monthly fee includes implementation, training and customer support. Make sure to compare quotes from several companies to make sure you get the best deal.

There are a ton of perks to consider. Firstly, the startup time is a big win. Since there is no software to install since its in the cloud , Practice Fusion claims it can be set up in 5 minutes to test out. They recommend you run it alongside your current system while testing before making the switch. This will provide some flexibility to see if Practice Fusion EHR is the right fit for your medical practice.

Once you decide to use Practice Fusion EHR, the set-up time is endorsed to be less than 30 days.1 They provide a free trial and you don’t have to give a credit card number. Basically, there is nothing to lose so its worth checking it out.

They call their support team the Phenomenal Support® team and even have a registered trademark. Their goal is to make the implementation of Practice Fusion easy and painless.

Finally, Practice Fusion delivers on a user-friendly patient portal called Patient Fusion. As more people take a larger role in managing their healthcare, a patient portal is a must. Plus, it is free and it provides patients with their medical history and educational content.

IS PRACTICE FUSION FREE?

No, Practice Fusion is not free anymore. It used to be. But after being acquired by AllScripts, Practice Fusion charges a low monthly fee. They also offer add-on services for a competitively priced upcharge.

PRACTICE FUSION COSTIllustration of dollar sign that says How much does Practice Fusion cost?

As explained above, Practice Fusion is not free anymore. But Practice Fusion’s cost is extremely competitive. With its low monthly cost, Practice Fusion should be an EHR to consider. Compare costs and features of similar EHR companies.

PRACTICE FUSION MEDICAL BILLING SERVICES

Although Practice Fusion does offer medical billing solutions, it does so through its billing partners such as AdvancedMD, Kareo, and others. This provides a full practice management solution integration. Additional fees do apply.

UPDOX PRACTICE FUSION

You can get access to Updox with an extra fee through their partnership with Practice Fusion. It includes document management, texting and digital communications, and probably the most important – telehealth.

Updox’s telehealth solution provides secure video and chat which allows Practice Fusion’s customers to get the latest and greatest technology.

PROS AND CONS OF PRACTICE FUSION

What are the advantages and disadvantages of Practice Fusion EHR?  Along with Practice Fusion reviews, we provide a summary of their pros and cons:

KEY PROSPhotograph with a physician holding a patient's hand. It says Practice Fusion Pros and Cons.

  • Perfect for small, independent medical practices.
  • Low monthly fee. Plus Practice Fusion offers flexible licenses.
  • Practice Fusion offers customizable templates for various specialty areas.
  • A free patient portal called Patient Fusion.
  • Known for their quick start-up time.

KEY CONS

  • Going from a free solution to charging tens of thousands of customers who expected it to continue to be free was jarring for some.
  • There has been a drop off in winning industry awards that they had come accustomed to.
  • Practice Fusion nimbleness in question having been acquired by Allscripts, a publicly traded company.
  • Additional tools that cost extra such as Patient Engagement through third party partnerships.

MORE INFORMATION ON PRACTICE FUSION:

1http://www.practicefusion.com/ehr-setup-support/

Insights and information from www.practicefusion.com and crowd sourced.