Office Ally Reviews

8.2

Overall

8.5/10

Ease of Use

8.0/10

Flexibility

7.5/10

Service & Support

7.5/10

Value for the money

9.5/10

Pros

  • Low cost for EHR
  • Lots of features
  • Free Office Ally Practice Management
  • Free (in some cases) Office Ally Clearinghouse
  • Free Patient Portal

Cons

  • Very focused on their Clearinghouse side of the business leading other Office Ally applications not as integrated as they could be.
  • Possible server congestion is a recognized concern.

Office Ally Logo for Reviews page

OFFICE ALLY  & OFFICE ALLY PRACTICE MATE REVIEWS

Looking for Office Ally Reviews? What are the pros and cons of Office Ally? Along with an EHR solution, Office Ally also offers Office Ally Practice Mate and Office Ally Clearinghouse for a complete one stop shop. We provide reviews based on crowd sourced insights and information to help in the search for the best solution for your practice.

WHY USE OFFICE ALLY FOR YOUR PRACTICE?

Illustration of a cost effective sign that says cost is the key differentiator of Office AllyHands down, the key differentiation between Office Ally EHR and its competitors is the cost. Office Ally is exceptionally affordable.

Promoting their low monthly fees for their Office Ally EHR 24/7 solution, Office Ally states on their website “Say goodbye to complicated, expensive EHR packages!”

Although low cost is a key differentiator, Office Ally also stresses efficiency. They say it provides clinicians more time for patient care since they don’t need as much time for doing paperwork.

Finally, Office Ally provides a free Practice Management and Clearinghouse solution. It is believed this has significantly helped all the positive Office Ally Reviews out there. Their free add-on solutions help make Office Ally a top pick for an EHR, especially for small to mid-sized medical practices.

Say goodbye to complicated, expensive EHR solutions!

NOT JUST AN EHR: PRACTICE MATE, CLEARINGHOUSE, AND PATIENT ALLY

Office Ally offers a comprehensive suite of solutions that go beyond an EHR:

  • Practice Mate: Their free practice management software connects practices with over 5,000 insurance companies. It offers web-based accessibility around the clock. It is ideal for small to mid-sized medical practices. There’s no contract, and Office Ally offers complimentary training, customer support, and setup. However, if over 50% of claim submissions are government-based, there may be cost implications.
  • Clearinghouse: With free clearinghouse services, Office Ally connects practices to more than 5,000 payers, streamlining claims processing.
  • Patient Ally: Office Ally provides a free patient portal for enhanced engagement and communication.

Please note that if a significant portion of claims are government-based, understanding potential costs is important. Office Ally remains free if government-based claims stay under 50%, but exceeding this threshold might lead to a low monthly fee.

OFFICE ALLY PRACTICE MATE

Illustration of a Free price tag says Office Ally Practice Mate is FreeIs Office Ally Practice Mate free? Yes, Office Ally PM is indeed free!

Perfect for small to mid-sized practices or those just starting out, Practice Mate provides a web-based, free practice management software. Connecting to over 5,000 insurance companies, it ensures accessible practice data at any time. No contracts needed, and Office Ally extends complimentary training, customer support, and setup assistance. With robust reporting and the advantage of being cost-free,  Practice Mate is an ideal choice for a practice management solution.

OFFICE ALLY CLEARINGHOUSE

The core of Office Ally’s operations is in its clearinghouse services. It seamlessly integrates with Practice Mate and Clearinghouse ensures access to a large network of over 5,000 payers.

In 2019, Office Ally introduced a $35 monthly surcharge per rendering NPI/TIN for practices submitting 50% or more of claims to non-participating payers.* They later expanded the list to include prominent payers, raising the possibility of incurring the surcharge.

This price change generated industry discussions since Office Ally had a history of offering numerous free services.

Make sure to understand the price structure before making a decision on Office Ally Clearinghouse.

PATIENT ALLY

Office Ally Patient Ally is a complimentary patient portal that seamlessly integrates with their EHR platform. It provides a range of tools such as secure messaging, scheduling, and lab/test result access. Patient Ally can help foster effective communication between provider and patient, all with the added benefit of being a no-cost solution.

INTAKE PRO

Intake Pro is another solution from Office Ally which streamlines the check-in process for patients. With different tablet configurations, patients can bid farewell to traditional paper forms. Office Ally’s website states, “Paper forms and clipboards are a thing of the past – your patients can now check in for appointments using an electronic device!”

Office Ally Practice Mate

WHAT MAKES OFFICE ALLY AND PRACTICE MATE DIFFERENT?

As a health information company catering to small and mid-sized practices, Office Ally offers a comprehensive range of offerings, including an EHR, practice management solution, clearinghouse services, and a patient portal.

Practice Mate specifically serves as the practice management solution that seamlessly complements the Office Ally EHR, while also having standalone functionality.

HOW CAN I REQUEST A PRACTICE MATE DEMO?

Illustration of a woman doctor that says Office Ally PM It is very easy to get a demo of Office Ally Practice Mate. They provide it in the form of a webinar, so it is likely there will be others on the demo with you. They offer demo signups for Practice Mate right on their website, but you can also ask for a one-on-one demo.

Practice Mate is just one of Office Ally’s flagship products. They also offer webinars for Office Ally 24/7 EHR demo and an OA-Rx demo for their ePrescribe module.

DOES OFFICE ALLY PRACTICE MATE REQUIRE A CONTRACT?

No, there are no contracts required. And as mentioned, this is all at no cost.

SEE MORE ABOUT OFFICE ALLY EHR SOFTWARE

Office Ally Cost

How much does Office Ally cost? Office Ally offers free practice management (PM) software, free clearinghouse services and a free patient portal. The Office Ally cost for their EHR is very competitive and is one of the lowest in the industry.

Make sure to compare quotes from several companies with similar EHR features so you get the best deal possible.

OFFICE ALLY PROS AND CONS

Illustration of a pros and cons list that says pros and cons of Office AllyMake sure to understand the advantages and disadvantages of Office Ally. Along with providing Office Ally reviews, we summarize the pros and cons:

KEY PROS

  • Extremely low cost EHR.
  • Office Ally provides a variety of great features.
  • Provides a free Practice Management solution called Practice Mate with no contract.
  • They have a free (in some cases) Clearinghouse solution with no contract.
  • Office Ally offers a no cost, user-friendly patient portal called Patient Ally.

KEY CONS

  • Office Ally is very focused on their Clearinghouse side of the business. This leads to their other applications not being as integrated as they could be.
  • Possible server congestion is a recognized concern.

MORE INFO ON OFFICE ALLY EHR:

WHO USES OFFICE ALLY EHR?

IS OFFICE ALLY A CLEARINGHOUSE?

DOES OFFICE ALLY OFFER SPECIALTY EHR OPTIONS?

WHAT DOES THE OFFICE ALLY SUPPORT AND TRAINING ENTAIL?

Insights and Information crowd sourced and from officeally.com.

*https://help.myclientsplus.com/article/330-office-ally-surcharge-and-non-par-payer-updates