OFFICE ALLY EHR OVERVIEW
For starters, Office Ally is a clearinghouse but it also offers other solutions such as Practice Management tools, an EHR and a patient portal. Their solution called Office Ally EHR 24/7 is inexpensive with low monthly fees and there is no contract required.
“Office Ally offers a Comprehensive Electronic Health Records Program that allows providers to spend more time with patients and less time on paperwork” promotes Office Ally. In addition, they proclaim “Say Goodbye to complicated, expensive EHR packages!”
While Office Ally has a monthly fee, they essentially offer a free clearinghouse that processes claims for healthcare providers. Office Ally users get free 24/7 support, a free Practice Management solution and a free Patient Portal.
WHO USES OFFICE ALLY?
Many of Office Ally’s EHR clients probably came from their flagship clearinghouse business as an add-on service, although the exact figures aren’t easy to find. They don’t appear to be as transparent with their client numbers as other EHR companies who like to tout their high volume of users and practices.
Office Ally has a referral program for existing clients to refer potential customers.
KEY FEATURES OF OFFICE ALLY
Even though Office Ally would be considered pretty simple and not complicated, they do have all of the necessary features a practice would need to be successful. It has a low monthly cost and as mentioned there is no contract required.
Office Ally provides great features and benefits such as:
- Free set-up and training
- Submit to over 5,000 payers
- Customizable
- Fast implementation
- Increase HEDIS numbers
- Scanning and dictation
- ePrescribing
- Order and receive lab results
- Obtain pay-for-performance monies
- Real-time reporting on results
Office Ally 24/7 is fully integrated with Office Ally’s Practice Mate. Practice Mate is a free Practice Management solution for all of Office Ally’s users. Also available at no cost is Office Ally clearinghouse services and their Patient Portal.
IS OFFICE ALLY PRACTICE MATE FREE?
Yes! Office Ally Practice Mate is a free Practice Management solution for all current users of Office Ally. A medical practice can choose to use particular functions of Practice Mate Office Ally and use it side-by-side with their own legacy practice management software.
There is no contract required to use Office Ally PM and the set up and training is free. And you can send claims to over 5,000 insurance companies at no cost.
CAN YOU USE OFFICE ALLY FOR A SPECIALTY PRACTICE?
Yes, the do say their EHR is customizable for all specialties, but they don’t put much emphasis on it.
WHAT KIND OF TRAINING AND SUPPORT IS OFFERED?
They put a large amount of focus on their training and support for Office Ally solutions. They have a Resource Center with payer lists, forms, manuals, etc. In addition, they have a dedicated Support Center.
Customer service and technical support are both available at no cost and 24/7. The Support Suite offered by Office Ally includes a Knowledgebase, applicable news updates and a Troubleshooting Wizard.
Office Ally provides a live support chat online. They also have a remote login option, presumably for someone to access computer remote for support.
Frequently Asked Questions
What Is Office Ally EHR Software?
Office Ally EHR (Electronic Health Records) software, also known as Practice Mate, is a comprehensive, web-based solution designed to help healthcare providers manage patient records, streamline clinical workflows, and improve the quality of patient care through efficient data management and accessibility.
How Does Office Ally EHR Support Patient Care?
Office Ally EHR supports patient care by providing a centralized platform for storing and accessing patient medical records, facilitating easy sharing of information between healthcare providers, and enabling quick access to patient histories, medication lists, and lab results, which assists in making informed clinical decisions.
Can Office Ally EHR Be Customized For Different Specialties?
Yes, Office Ally EHR offers customizable templates and clinical content that can be tailored to meet the specific needs of various medical specialties, ensuring that providers have the relevant tools and resources necessary for their unique clinical workflows.
Is Office Ally EHR Compliant With HIPAA Regulations?
Office Ally EHR complies with HIPAA (Health Insurance Portability and Accountability Act) regulations, ensuring that all patient information is stored and transmitted securely to protect privacy and confidentiality.
What Type Of Training And Support Does Office Ally Offer?
Office Ally provides a range of training and support options, including online tutorials, webinars, and a customer support team available via phone or email to assist users with software setup, functionality questions, and troubleshooting issues.
Does Office Ally EHR Integrate With Other Healthcare Systems?
Yes, Office Ally EHR integrates with a variety of healthcare systems and services, such as lab interfaces, imaging centers, and billing software, to facilitate seamless data exchange and improve efficiency in healthcare delivery.
How Can Office Ally EHR Enhance Practice Management?
Office Ally EHR enhances practice management by offering features such as appointment scheduling, billing and invoicing, electronic claims submission, and detailed reporting tools. These functionalities help practices optimize their operations, reduce administrative burdens, and improve financial performance.
What Are The Key Features Of Office Ally EHR?
Key features of Office Ally EHR include electronic medical records management, appointment scheduling, billing and coding, electronic prescribing (eRx), customizable templates for clinical documentation, patient portal access, and integrated practice management tools.
How Secure Is Patient Data In Office Ally EHR?
Patient data in Office Ally EHR is highly secure, protected by advanced encryption methods, secure data centers, and strict access controls, ensuring compliance with HIPAA regulations and safeguarding against unauthorized access.
Can Patients Access Their Health Information Through Office Ally?
Yes, patients can access their health information through Office Ally’s patient portal feature, which allows them to view their medical records, request appointments, communicate with their healthcare providers, and manage their personal health information, enhancing engagement and self-management.
IS OFFICE ALLY MEANINGFUL USE CERTIFIED?
According to their website, “This Complete EHR, EHR 24/7™ is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services. Office Ally’s EHR 24/7™ is available for a flat monthly fee with the option to add eRx for no additional cost.”
WHAT MAKES OFFICE ALLY A GREAT EHR?
By far Office Ally’s greatest selling point is its price. The Office Ally cost is extremely attractive. They cater to customers who are looking for an EHR solution without all the unnecessary bells and whistles that can typically drive up the cost of an EHR.
With the free services they provide such as a clearinghouse, Practice Mate (Practice Management tools) and a Patient Portal, Office Ally is a terrific value.
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Information from www.officeally.com
