eCLINICALWORKS EHR OVERVIEW
Founded in 1999, eClinicalWorks (eCW) is one of the most popular EHRs in the industry with over 850,000 professionals in the medical field using their software. Their headquarters are based in Westborough, Massachusetts. eCW is used across all fifty states as well as many countries around the world.
WHO USES eCLINICALWORKS?
Over 80,000 medical facilities run on eClinicalWorks. While eClinicalWorks offers acute EHR solutions for larger hospital systems and ACO’s, it also offers an ambulatory EHR solution for small to mid-sized practices. For practices looking to switch EHR solutions, eCW may offer free conversion packages.
TOP FEATURES OF eCLINICALWORKS
Seeing they are one of the biggest EHR providers, it is not surprising that eCW offers its customers a long list of features.
- Patient Portal
- Meaningful Use Dashboards
- eClinicalMobile
- eClinicalWorks P2P – Sending referrals and sharing information with providers
- Reporting, including Registry Reporting
- ePrescribing and Formulary Checking
- eClinical Messenger
- Telemedicine via mobile app
- Maintenance and support
- Practice Management add-on capabilities
- Billing Cycle Management add-on capabilities
DOES eCLINICALWORKS (eCW) PROVIDE PRACTICE MANAGEMENT?
Looking to better manage your medical practice? eClinicalWorks provides a Practice Management solution to help with scheduling, financial reporting, multiple subscriber masking, denial management, address verification and eligibility, etc.
They also offer Revenue Cycle Management (RCM), Population Health Management and Patient Relationship Management (PRM) Services.
In addition, the eCW PRM Services team at can help implement a customized marketing plan based on your needs and workflows. eCW says they can transform a practice by turning the patient journey into a customer experience that will increase patient engagement.
LEVERAGING AI
Using speech-to-text technology with eClinicalWorks Scribe, providers can generate accurate and comprehensive progress notes. This will save time and have a cost savings.
They also have a Virtual Assistant named Eva which they say is the first of its kind in the EHR industry. It allows providers to ask for help at the point of care and pull up progress notes and compare from one visit to another.
eClinicalWorks EHR FAQ
What is eClinicalWorks?
eClinicalWorks is a leading provider of electronic health records (EHR) software and solutions designed to streamline healthcare practices’ workflows, improve patient care, and enhance clinical outcomes.
What Features Does eClinicalWorks Offer?
eClinicalWorks offers a wide range of features including electronic health records (EHR), practice management, patient engagement tools, telemedicine capabilities, population health management, and interoperability solutions.
Is eClinicalWorks Compliant With Regulatory Standards?
Yes, eClinicalWorks is compliant with various regulatory standards including HIPAA (Health Insurance Portability and Accountability Act) and Meaningful Use (now part of the Promoting Interoperability Program) requirements.
Can eClinicalWorks Integrate With Other Systems?
Yes, eClinicalWorks offers integration capabilities with various third-party systems including labs, pharmacies, billing services, and health information exchanges (HIEs) to ensure interoperability and seamless data exchange.
How User-Friendly is eClinicalWorks For Healthcare Providers?
eClinicalWorks is known for its intuitive and user-friendly interface designed to simplify clinical workflows and minimize training requirements for healthcare providers.
Does eClinicalWorks Offer Mobile Access?
Yes, eClinicalWorks provides mobile access through its mobile app, enabling healthcare providers to access patient records, e-prescribe medications, view schedules, and communicate with patients securely from mobile devices.
How Does eClinicalWorks Support Telemedicine?
eClinicalWorks offers built-in telemedicine capabilities allowing healthcare providers to conduct virtual visits with patients, facilitating remote consultations and improving access to care.
Can eClinicalWorks Help with population health management?
Yes, eClinicalWorks provides population health management tools that enable healthcare organizations to identify at-risk patient populations, track outcomes, and implement targeted interventions to improve population health.
Is eClinicalWorks Scalable For Practices of Different Sizes?
Yes, eClinicalWorks offers scalable solutions suitable for practices of all sizes, from small independent practices to large multi-specialty healthcare organizations, accommodating varying needs and complexities.
How Does eClinicalWorks Support Patient Engagement?
eClinicalWorks offers patient engagement tools such as online appointment scheduling, secure messaging, patient portals, and health information exchange, empowering patients to take an active role in their healthcare journey and improve communication with their providers.
CAN YOU USE ECLINICALWORKS EHR FOR A SPECIALTY PRACTICE?
Yes, for sure! eCW’s EHR can accommodate over 50 specialty and sub-specialty practices including dental, vision and urgent care clinics. There are 26 worksheets for cardiology alone. Specialty specific tools are offered to support specialty practices of any size.
eCW has customized solutions that solve the unique challenges that specialty practices have with the ultimate goal of improving healthcare together with clients.
WHAT SUPPORT AND TRAINING DOES ECLINICALWORKS PROVIDE?
eCW on-site training is included in the price for practices with 1-9 providers. There may be additional implementation fees for practices with more than 9 providers. eCW offers disaster recovery/nimbus to give peace of mind. They also offers 24X7 support, maintenance and free webinars and videos.
WHAT MAKES ECLINICALWORKS EHR BETTER THAN ITS COMPETITORS?
eClinicalWorks EHR software prides itself that it only requires a small sales and marketing team because as a technology driven organization, the product sells itself. Another plus is that eCW pricing is quite favorable. Since eClinicalWorks puts a huge focus on technology, it has a large developer/technical talent base.
In order to promote unification, eCW claims that all of its products in their EHR solution “were developed by one company and will function as one powerful system.”
CHECK OUT OTHER TOP EHR SOFTWARE
Information from www.eclinicalworks.com
