eCLINICALWORKS EHR OVERVIEW
Founded in 1999, eClinicalWorks (eCW) is one of the most popular EHRs in the industry with over 850,000 professionals in the medical field using their software. Their headquarters are based in Westborough, Massachusetts. eCW is used across all fifty states as well as many countries around the world.
WHO USES eCLINICALWORKS?
Over 80,000 medical facilities run on eClinicalWorks. While eClinicalWorks offers acute EHR solutions for larger hospital systems and ACO’s, it also offers an ambulatory EHR solution for small to mid-sized practices. For practices looking to switch EHR solutions, eCW may offer free conversion packages.
TOP FEATURES OF eCLINICALWORKS
Seeing they are one of the biggest EHR providers, it is not surprising that eCW offers its customers a long list of features.
- Patient Portal
- Meaningful Use Dashboards
- eClinicalMobile
- eClinicalWorks P2P – Sending referrals and sharing information with providers
- Reporting, including Registry Reporting
- ePrescribing and Formulary Checking
- eClinical Messenger
- Telemedicine via mobile app
- Maintenance and support
- Practice Management add-on capabilities
- Billing Cycle Management add-on capabilities
DOES eCLINICALWORKS (eCW) PROVIDE PRACTICE MANAGEMENT?
Looking to better manage your medical practice? eClinicalWorks provides a Practice Management solution to help with scheduling, financial reporting, multiple subscriber masking, denial management, address verification and eligibility, etc.
They also offer Revenue Cycle Management (RCM), Population Health Management and Patient Relationship Management (PRM) Services.
In addition, the eCW PRM Services team at can help implement a customized marketing plan based on your needs and workflows. eCW says they can transform a practice by turning the patient journey into a customer experience that will increase patient engagement.
LEVERAGING AI
Using speech-to-text technology with eClinicalWorks Scribe, providers can generate accurate and comprehensive progress notes. This will save time and have a cost savings.
They also have a Virtual Assistant named Eva which they say is the first of its kind in the EHR industry. It allows providers to ask for help at the point of care and pull up progress notes and compare from one visit to another.
eClinicalWorks EHR FAQ
What is eClinicalWorks?
eClinicalWorks EHR is one of the most popular (and largest) electronic health record systems in the industry.
What Features Does eClinicalWorks Offer?
eClinicalWorks EHR offers all the features one would expect from one of the top EHR organizations in the healthcare space. Features such as state of the art reporting and dashboards, telehealth, mobile app, ePrescribing and so much more. One of the best things about eClinicalWorks is they are completely built from scratch by their own team, as opposed to acquiring their way into new features.
How User-Friendly is eClinicalWorks For Healthcare Providers?
eClinicalWorks is known for its intuitive and user-friendly interface. It is designed to simplify workflows while minimizing the training requirements for healthcare providers.
Does eClinicalWorks Offer Mobile Access?
They call it eClinicalMobile, and it is a mobile application for their eCW solution used by clinicians and patients alike. They also use the suite of health management apps by Healow.
How Does eClinicalWorks Support Telemedicine?
eClinicalWorks offers telemedicine capabilities with a solution called Healow which is the most widely used telehealth solution with over 56,000 healthcare providers using it to conduct virtual visits with patients. Healow facilitates remote consultations and improves access to care.
Can eClinicalWorks Help with population health management?
Yes! eClinicalWorks is your value-care based partner providing solutions for more efficient care. They can help identify at-risk patient populations, track outcomes and implement targeted interventions that will improve population health.
Is eClinicalWorks Scalable For Practices of Different Sizes?
Absolutely! eClinicalWorks offers solutions for practices of all sizes. From independent solo medical practices to large enterprise healthcare organizations, eClinicalWorks can accommodate the varying needs and complexities.
How Does eClinicalWorks Support Patient Engagement?
eClinicalWorks offers patient engagement tools through its online patient portal. Healthcare providers can brand the patient portal with their own logo and provide patient data, online appointment scheduling and secure messaging. eCW enables patients to actively participate in their healthcare journey and enhances communication with their providers.
CAN YOU USE ECLINICALWORKS EHR FOR A SPECIALTY PRACTICE?
Yes, for sure! eCW’s EHR can accommodate over 50 specialty and sub-specialty practices including dental, vision and urgent care clinics. There are 26 worksheets for cardiology alone. Specialty specific tools are offered to support specialty practices of any size.
eCW has customized solutions that solve the unique challenges that specialty practices have with the ultimate goal of improving healthcare together with clients.
WHAT SUPPORT AND TRAINING DOES ECLINICALWORKS PROVIDE?
eCW on-site training is included in the price for practices with 1-9 providers. There may be additional implementation fees for practices with more than 9 providers. eCW offers disaster recovery/nimbus to give peace of mind. They also offers 24X7 support, maintenance and free webinars and videos.
WHAT MAKES ECLINICALWORKS EHR BETTER THAN ITS COMPETITORS?
eClinicalWorks EHR software prides itself that it only requires a small sales and marketing team because as a technology driven organization, the product sells itself. Another plus is that eCW pricing is quite favorable. Since eClinicalWorks puts a huge focus on technology, it has a large developer/technical talent base.
In order to promote unification, eCW claims that all of its products in their EHR solution “were developed by one company and will function as one powerful system.”
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Information from www.eclinicalworks.com
