Eclipse EHR Reviews

8.9

Overall

8.9/10

Ease of Use

8.8/10

Flexibility

8.8/10

Service & Support

8.8/10

Value for the money

9.2/10

Pros

  • User-Friendly Design
  • High Customizability
  • Reliable Support
  • Efficient Financial Tools

Cons

  • Limited Mobility
  • Steep Learning Curve
  • Occasional System Glitches

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Eclipse EHR Review

Eclipse EHR is a robust, on-premise practice management software primarily designed for chiropractic and physical therapy practices. Known for its comprehensive billing, scheduling, and documentation capabilities, Eclipse helps streamline workflows by integrating these functions into a single platform. While it lacks some modern cloud-based features, it offers solid functionality for practices that need a reliable, local solution.

Key Features

  • Integrated Billing & Scheduling: Eclipse provides thorough tools for managing patient appointments, insurance billing, and payment processing, making it easier to keep track of finances and patient schedules in one place.
  • Customizable Documentation: It allows users to create custom SOAP notes, which can streamline patient documentation and improve data accuracy.
  • Compliance Support: Eclipse updates regularly to remain compliant with ICD codes and other regulatory requirements, ensuring practices can maintain legal standards easily.
  • Comprehensive Reporting: The software includes powerful reporting features that support business and patient data analysis, though some users find report customization challenging.

Pricing

Eclipse offers tiered pricing based on features and the number of users, typically charging a one-time fee with optional ongoing support. This pricing model is ideal for practices looking to avoid recurring monthly fees, though upfront costs may be higher than some cloud-based alternatives.

PROS AND CONS OF Eclipse EHR

Pros:

  • User-Friendly Design: Many users appreciate Eclipse’s simple interface, which helps reduce the learning curve and makes daily tasks intuitive.
  • High Customizability: The software allows significant customization, which benefits users by tailoring workflows and documentation to individual practice needs.
  • Reliable Support: Eclipse’s support team is frequently praised for its responsiveness and expertise, particularly in helping with setup and ongoing issues.
  • Efficient Financial Tools: Users report that Eclipse simplifies billing and payments, with strong features for claims management and financial reporting.

Cons:

  • Limited Mobility: Eclipse is not cloud-based, which restricts access to office computers only. Some users would prefer cloud capabilities for remote access.
  • Steep Learning Curve for Advanced Features: While basic features are easy to learn, customizing certain workflows or running complex reports can be more challenging.
  • Occasional System Glitches: A few users have reported occasional glitches and bugs, especially after updates, which can disrupt workflows.

Eclipse EHR is well-suited for chiropractic and physical therapy practices that prioritize on-premise reliability and comprehensive billing features. While it lacks the flexibility of cloud-based systems, its robust functionality and customization options make it a popular choice for practices seeking a stable, efficient solution for managing patient care and office administration. Practices requiring remote access, however, may want to consider cloud-based alternatives.