Office Ally Reviews

8.2

Overall

8.5/10

Ease of Use

8.0/10

Flexibility

7.5/10

Service & Support

7.5/10

Value for the money

9.5/10

Pros

  • Low cost for EHR
  • Lots of features
  • Free Office Ally Practice Management
  • Free (in some cases) Office Ally Clearinghouse
  • Free Patient Portal

Cons

  • Very focused on their Clearinghouse side of the business leading other Office Ally applications not as integrated as they could be.
  • Possible server congestion is a recognized concern.

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OFFICE ALLY REVIEWS 

One of the most affordable EHRs in the market, Office Ally offers great value for the money leading to Office Ally Reviews typically being really good.

Office Ally’s EHR 24/7 was listed among the top-rated EMR software in Capterra’s Pricing Value Report with a 4.6 out of 5 overall rating.

We cover the pros and cons to help you in the search for the best solution for your medical practice.  The insights and information we provide are both crowd sourced and directly from Office Ally’s website. 

WHY USE OFFICE ALLY?

Illustration of a cost effective sign that says cost is the key differentiator of Office Ally

Without a doubt, the biggest difference between Office Ally and other EHRs is cost. Office Ally is extremely affordable.

They have low monthly fees for their Office Ally EHR 24/7 solution and believe you can, “Say goodbye to complicated, expensive EHR packages!” 

But cost isn’t everything (well almost). Efficiency matters too! Clinicians and staff want to spend more time caring for patients and less time doing paperwork. With Office Ally they can get the low cost and an efficient solution. Sounds like a win-win!

Lastly, Office Ally offers a free Clearinghouse and Practice Management solution. This likely may be why we see such great Office Ally reviews out there. These no cost add-on solutions make Office Ally a top choice for if you’re looking for an EHR, especially for small to middle sized medical practices.

ADD-ON SOLUTIONS 

Office Ally offers an all encompassing suite of solutions beyond their EHR:

  • Practice Mate: Office Ally’s free practice management software connects practices with over 5,000 insurance companies. This is ideal for small to medium sized practices. Office Ally offers complimentary training, set-up and customer support.  And there’s no contract! Even so, if over 50% of claim submissions are from non participating insurance companies or government agencies, there could be cost implications.
  • Patient Ally: Office Ally provides a no cost patient portal for enhanced communication and patient engagement called Patient Ally.
  • Clearinghouse: With free clearinghouse services, Office Ally Service Center connects practices to more than 5,000 payers. Go ahead and streamline your claims processing. 
  • Reminder Mate: Automated appointment reminders
  • OA-Rx: A fully integrated e-prescribing solution

Note: You need to understand the potential costs for Non-par (non participating) insurance companies or government agencies as there will be a fee. But Office Ally remains free for Par (participating) payers.

PRACTICE MATE REVIEWS

Along with its EHR solution, Office Ally also offers Office Ally Practice Mate and Office Ally Clearinghouse for a complete one stop shop. We provide reviews based on crowd sourced insights and information.

OFFICE ALLY PRACTICE MATE

Illustration of a Free price tag says Office Ally Practice Mate is Free

Is Office Ally Practice Mate free? OMG yes, Office Ally PM is actually free!

If you are just opening up a medical practice or have a small to mid-size practice you need to check out Practice Mate. With its free, web-based practice management software, it could be the ideal solution for you.

It connects over 5,000 insurance companies and it provides access to the data at any time. With no contract needed, you can get complimentary training, customer support, and set-up help. And Practice Mate offers strong reporting.

OFFICE ALLY SERVICE CENTER CLEARINGHOUSE

Its clearinghouse services are central to Office Ally’s business model. Seamlessly integrated with Practice Mate, the Office Ally’s Clearinghouse ensures access to a large network of over 5,000 payers.

Make sure to check out the fine print, as “free” isn’t always free if certain claims and non-participating payers are involved.  You may end up incurring surcharges, but they are typically minimal.

These surcharges generated much discussion in the industry since Office Ally had a history of offering numerous free services.

Again, be sure to understand the price structure before making any decision on the Service Center Clearinghouse.

PATIENT ALLY PORTAL

Office Ally Patient Ally is a complimentary patient portal that can help foster effective communication between provider and patient. And it’s free. It integrates with their EHR platform and has several tools such as scheduling, securing messaging, and lab/test result access.

INTAKE PRO

Electronic intake and patient check-in at your fingertips. Intake Pro is yet another solution by Office Ally.  With different tablet configurations, patients can bid farewell to traditional paper forms. Office Ally’s website said, “Paper forms and clipboards are a thing of the past – your patients can now check in for appointments using an electronic device!”

Office Ally Practice Mate

HOW ARE OFFICE ALLY AND PRACTICE MATE BETTER?

A health technology firm, Office Ally caters to small and medium size practices and offers a comprehensive range of offerings, including an EHR, practice management solution, clearinghouse services, and a patient portal.

Practice Mate, their free practice management solution seamlessly complements the Office Ally EHR, while also having standalone functionality.

CAN I GET A PRACTICE MATE DEMO?

Illustration of a woman doctor that says Office Ally PM

It is very easy to get an Office Ally demo. Typically they provide it during a webinar. You can also ask for a one-on-one demo.

Practice Mate is just one of Office Ally’s flagship products. They also offer webinars for Office Ally 24/7 EHR demo and an OA-Rx demo for their ePrescribe module.

DOES PRACTICE MATE REQUIRE A CONTRACT?

There are no contracts required. And as mentioned, it’s free.

SEE MORE ABOUT OFFICE ALLY EHR SOFTWARE

Office Ally Cost

How much does Office Ally cost? Office Ally offers free practice management (PM) software, free clearinghouse services and a free patient portal. The cost for the EHR is notoriously one of the lowest in the industry.

Be sure to compare quotes from different companies with similar features so you get the best deal possible on your EHR.

THE PROS AND CONS OF OFFICE ALLY

Illustration of a pros and cons list that says pros and cons of Office Ally

It is important to understand the advantages and disadvantages of any EHR. Along with Office Ally reviews, we have summarized the pros and cons:

PROS

  • It is an extremely low cost EHR.
  • Offers tons of good features and no-cost add-on solutions.
  • They provide a free Practice Management solution called Practice Mate with no contractual requirements.
  • They have a free (in many cases) Clearinghouse solution, also with no contract.
  • They have a free, user-friendly patient portal called Patient Ally.

CONS

  • Very focused on their Clearinghouse side of the business. This leads to their other applications not being as integrated as they could be.
  • Possible server congestion is a concern often brought up.

Insights and Information crowd sourced and from officeally.com.