OFFICE ALLY EHR OVERVIEW
For starters, Office Ally is a clearinghouse but it also offers other solutions such as Practice Management tools, an EHR and a patient portal. Their solution called Office Ally EHR 24/7 is inexpensive with low monthly fees and there is no contract required.
“Office Ally offers a Comprehensive Electronic Health Records Program that allows providers to spend more time with patients and less time on paperwork” promotes Office Ally. In addition, they proclaim “Say Goodbye to complicated, expensive EHR packages!”
While Office Ally has a monthly fee, they essentially offer a free clearinghouse that processes claims for healthcare providers. Office Ally users get free 24/7 support, a free Practice Management solution and a free Patient Portal.
WHO USES OFFICE ALLY?
Many of Office Ally’s EHR clients probably came from their flagship clearinghouse business as an add-on service, although the exact figures aren’t easy to find. They don’t appear to be as transparent with their client numbers as other EHR companies who like to tout their high volume of users and practices.
Office Ally has a referral program for existing clients to refer potential customers.
KEY FEATURES OF OFFICE ALLY
Even though Office Ally would be considered pretty simple and not complicated, they do have all of the necessary features a practice would need to be successful. It has a low monthly cost and as mentioned there is no contract required.
Office Ally provides great features and benefits such as:
- Free set-up and training
- Submit to over 5,000 payers
- Customizable
- Fast implementation
- Increase HEDIS numbers
- Scanning and dictation
- ePrescribing
- Order and receive lab results
- Obtain pay-for-performance monies
- Real-time reporting on results
Office Ally 24/7 is fully integrated with Office Ally’s Practice Mate. Practice Mate is a free Practice Management solution for all of Office Ally’s users. Also available at no cost is Office Ally clearinghouse services and their Patient Portal.
IS OFFICE ALLY PRACTICE MATE FREE?
Yes! Office Ally Practice Mate is a free Practice Management solution for all current users of Office Ally. A medical practice can choose to use particular functions of Practice Mate Office Ally and use it side-by-side with their own legacy practice management software.
There is no contract required to use Office Ally PM and the set up and training is free. And you can send claims to over 5,000 insurance companies at no cost.
CAN YOU USE OFFICE ALLY FOR A SPECIALTY PRACTICE?
Yes, the do say their EHR is customizable for all specialties, but they don’t put much emphasis on it.
WHAT KIND OF TRAINING AND SUPPORT IS OFFERED?
They put a large amount of focus on their training and support for Office Ally solutions. They have a Resource Center with payer lists, forms, manuals, etc. In addition, they have a dedicated Support Center.
Customer service and technical support are both available at no cost and 24/7. The Support Suite offered by Office Ally includes a Knowledgebase, applicable news updates and a Troubleshooting Wizard.
Office Ally provides a live support chat online. They also have a remote login option, presumably for someone to access computer remote for support.
Frequently Asked Questions
What Is Office Ally EHR Software?
Office Ally EHR (Electronic Health Records) software, also known as Office Ally 24/7 is a an inexpensive, yet comprehensive solution designed for small to medium sized healthcare providers.
Can Office Ally EHR Be Customized For Different Specialties?
Yes, Office Ally EHR offers templates and clinical content to meet the specific needs of different medical specialties.
What Type Of Training And Support Does Office Ally Offer?
Office Ally provides a range of training and support options, including self-service online tutorials and webinars. They also offer a customer support team via phone or live chat to assist users with setup and troubleshooting issues.
Does Office Ally EHR Integrate With Other Healthcare Systems?
Yes, Office Ally EHR integrates with a variety of healthcare systems such as Updox for care coordination and CRM solutions, and The PLD Group for auto-printing and mailing of statements.
How Can Office Ally EHR Enhance Practice Management?
Office Ally offers practice management tools through its free Office Ally Practice Mate solution. It offers features such as appointment scheduling, medical billing and invoicing, electronic claims submission (through its clearinghouse), and detailed reporting tools. Help your practice optimize its operations and improve financial performance.
What Are The Key Features Of Office Ally EHR?
The key features of Office Ally EHR include customization, free set-up and training, access to over 5,000 payers, and much more. But by far and away, the best feature (if you can call cost a feature) is its low cost.
Can Patients Access Their Health Information Through Office Ally?
Yes, patients can access their health information through Office Ally’s free patient portal called Patient Ally . This secure patient portal allows patients to view their medical records and communicate with their healthcare providers.
IS OFFICE ALLY MEANINGFUL USE CERTIFIED?
According to their website, “This Complete EHR, EHR 24/7™ is 2014 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services. Office Ally’s EHR 24/7™ is available for a flat monthly fee with the option to add eRx for no additional cost.”
WHAT MAKES OFFICE ALLY A GREAT EHR?
By far Office Ally’s greatest selling point is its price. The Office Ally cost is extremely attractive. They cater to customers who are looking for an EHR solution without all the unnecessary bells and whistles that can typically drive up the cost of an EHR.
With the free services they provide such as a clearinghouse, Practice Mate (Practice Management tools) and a Patient Portal, Office Ally is a terrific value.
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Information from www.officeally.com
